Shipping in USA
We offer FREE standard shipping via USPS Priority Mail on all merchandise within the United States except Hawaii, Alaska, Puerto Rico, and APO.
To prevent any errors or delays in shipping, make sure you provide accurate street, city, state, and zip code information. Your shipping address must be in the United States.
Most orders are processed within 2-4 days of receipt, and orders are processed and shipped on business days only. Processing time does not include weekends or holidays.
Shipping to Canada
Canada First Class shipping & handling cost is USD$14.00 up to 8 oz.
If the weight of the package is higher, the cost difference will be added at checkout.
Shipments to Canada may take between 10 – 30 business days.
When shipping to Canada, any applicable taxes would be the responsibility of the Canadian recipient.
Avesence, Inc. is not responsible for any fees, duties, taxes, or brokerage fees involved in the shipping or receiving of your package.
100% Satisfaction with a 30-day moneyback Guarantee!
Avesence, Inc. stands behind every product we sell. If you are not absolutely satisfied with your purchase from www.avesence.com please contact us promptly so we can help you.
We will happily provide a full refund (including tax where applicable) for merchandise returned within 30 days of your purchase date, issued in the original form of payment. Please note, shipping fees are not refundable.
Contact our Customer Representative Team at 1-714-240-8095 or by e-mail email@example.com within 30 days of your original invoice date to obtain a Return Merchandise Authorization (RMA) number. A return will not be accepted without a reference number and RMA.
Within 7 days of obtaining the RMA number, please return the following items to the address below:
a) Unused portion of the product along with all original packaging if you still have it.
b) Copy of packing slip or confirmation email from the original order (please keep a copy for your records).
Returns & Exchanges RMA # ___________
10073 Valley View St., Suite 213
Cypress, CA 90630
Please note that you are responsible for shipping costs and the safe return of merchandise.
For your protection, and to ensure prompt delivery, we recommend that you ship with a tracking number via USPS Priority Mail, UPS, or registered mail. Avesence, Inc. is not liable for packages lost during shipping.
Avesence, Inc. will process your refund via the original purchase method within 5 -10 business days upon receipt of the returned item(s). You will receive an email confirmation once your return or exchange has been processed.
We accept the following credit cards: Visa, MasterCard, Discover, American Express, and PayPal.
Please call 714-240-8095 Mon-Friday 8:00 am-6:00 pm PST. Credit card orders only.